Since 2019, CAM Air has taken pride in being an industry leader in Arizona centered on professional customer service with a personal touch. Our customers will never get the ‘runaround’ in the quest for quality customer service, as we have no middlemen. When you choose CAM Air, you deal with the company owners and operators, not an outsourced service.

At CAM, we promise to always place the needs and expectations of each of our customers in the highest regard. Our first objective is to convey a passion for the customer and to consistently deliver the best service experience. The service experience of each customer, along with our high standards, together form the most vital components of our organization as this reflects directly on our reputation.

To Provide Commercial & Residential Property Owners, Property Managers, And Facility Managers With A SINGLE SOURCE SOLUTION Using Highly Experienced And Trained Professionals That Employ The Latest Techniques And Technologies Which Enable Us To Deliver Quality Cost-Effective Maintenance Services To Our Customers.

Our Process

How it Works

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Customer Service & Quality Control

CAM’s overall quality objective is to ensure that we are consistent in our delivery of the highest level of service throughout the industry. We educate and train our people to support the delivery of high-quality services. At CAM, we are committed to the promise of quality service we give to our customers through current techniques and technology. We show our commitment by establishing various means for continuous improvement which includes the implementation of appropriate industry-specific quality management systems and processes. These improvements enable us to continue to deliver the highest quality service throughout our industry. We feel it is not good enough just to implement these systems, but we also must work with our customers and partners to develop our services to meet their needs.

With CAM, we promise to conduct our business in a way that reflects our core values. We work hard to create an environment that promotes continuous improvement and knowledge sharing across all stakeholders and consistently ensure compliance with legal and other applicable standards.

Employee Training

Employee training and development is of vast importance at CAM. Our employees are our number one resource and the “voice” of our organization. Only when our employees are fully developed can our business truly reach the goals we have set to achieve.

CAM’s success is a direct result of our highly skilled, hard-working, and honest individuals. Our employees are continuously trained, supervised, and supported by a system of quality control audits. At CAM, we understand the importance of clear and open communication with our employees and with the businesses we serve.

At CAM, our training program starts as early as the onboarding process. Employees are taught the system of “Teach-Coach-Motivate.” The components of this system rely on the following values:

Teach: Show how it is done.
Coach: Stand back and direct.
Motivate: Provide positive and constructive feedback.

Our employees are required to complete extensive tutorials and must pass proficiency examinations before moving on to working in the field where they are videoed demonstrating their skills – all of this to ensure our customers will have complete confidence when they put their trust in CAM.

Safety Practices

CAM believes in the importance of educating all of our employees to the highest standards in work safety. Therefore, all of our field employees are subjected to rigorous in-house training courses. The successful completion of subsequent proficiency examinations is required of all of our field technicians before they can enter the field. Under strict supervision, field technicians are next videoed demonstrating their knowledge of all equipment to be used in their employment and they are also required to describe all applicable PPE and how it is to be used. Our training practices are continually updated on an annual/semi-annual basis.

The CAM work environment is based on teamwork coupled with a positive atmosphere. We believe it is evident that our employees take pride in a job well done.

Uniformed Employees

All of our personnel are professionally outfitted to alert customers of CAM presence on their property. The uniforms worn by our employees match the design on our service trucks for ease of identification for when your property is being serviced.

CAM is easy to recognize when servicing your property as we provide highly visible marked vehicles. CAM also employs in-house mechanics to ensure that our vehicles and equipment are all in excellent working condition which, in turn, reduces service delays and keeps us on schedule.

With the belief that “knowledge is power,” CAM has been equipped with a state-of-the-art application which allows for the most efficient scheduling of services by automating business practices. This system provides real-time dispatching to the vehicles and field technicians throughout the day to provide maximum fleet efficiency and work toward providing the most accurate routes. With the use of this GPS fleet management system, we know the precise location of every vehicle in our fleet, allowing for wise dispatching decisions that optimize service performance.

Why It Works?


To enhance customer service and distinguish CAM from other service companies, CAM seeks to provide consistently upgraded and advanced technology. As one of the most unique enhanced detail services, we provide photographic documentation of our customers’ properties. This is an added technology that we feel provides reassurance to our valued customers and helps to ensure customer satisfaction while providing enhanced documentation to support the quality of our services. Each photograph is stamped with the date, time, and GPS location to provide our customers and our office personnel with up-to-date information on each property as well as documenting any issues to be reviewed.


CAM has enhanced the service experience and brought it to a new level by allowing each of our employees access to interact with a Control Center operator face-to-face via mobile videoconference. This modern technology assists our valued employees in obtaining an immediate response to questions about the property while on-site.

To further our commitment to service, our office staff also utilizes face-to-face mobile videoconferencing to communicate with the employees servicing properties. This provides our Control Center operators with real-time status of each property. This technology helps the supervising staff direct employees in their work by identifying priority areas and defining the scope of work on each property.


CAM is the single source solution for all of your property needs with our comprehensive approach to managing your property. We have set the bar for commercial property maintenance with our state-of-the-art electronic signature system. With this innovative concept, every visit to your property will result in an on-site electronic customer signature to indicate the date, time, and location of the visit completed conveniently through our devices. We do this to ensure customer satisfaction with every visit.


Our Control Center operators are prepared to monitor all of the employees in the field at any given time. These operators are able to take a “bird’s eye view” while monitoring the operations of all the employees through utilizing state-of-the-art technology such as GPS monitoring, Facetime, and before and after property photos, all in real-time. This is beneficial to our customers by adding an extra layer of quality assurance to our system of checks and balances. This also allows us to take a proactive rather than a reactive approach to any unforeseen maintenance issues.


CAM quality control supervisors are highly experienced and skilled in all areas and provide an important feature to our customers by conducting quality control checks. Random on-site visits are made to ensure that our service employees are providing the highest level of work at all times. They look for any service mistakes as well as attempt to bring attention to any potential future risks on our customers’ properties.


CAM on-site field supervisors are highly experienced and skilled in all areas of grounds maintenance and provide two important features to our customers: on-site visits and quality control checks. Random on-site visits are made to ensure that our service employees are providing the highest level of work at all times. On-site field supervisors perform scope of work checks on all properties. They look for any service mistakes as well as attempt to bring attention to any potential future risks on our customers’ properties.